Help Desk Software Internet Software

AnswerTool

DTLink Software

Turn answers into assets! Answer your email in minutes instead of hours. AnswerTool saves your answers and lets you reuse them again and again; You will never have to worry about re-typing a response.

Keywords: email response management frequently asked question faq to do list help desk software customer support turn answers assets answer email minutes instead hours

CI Discovery Network Inventory

Kemma Software

Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers.

Keywords: help desk software network inventory software network management software software license compliance it troubleshooting asset management software pc inventory software pc auditing software network auditing software network inventory software asset management help desks

versaSRS HelpDesk

DEK Software International

An advanced, powerful and feature rich web based help desk and customer support system. versaSRS combines the intuitive 'look and feel' of a desktop application with a simple and easy-to-use interface. Windows 2000, XP, 2003 Server compatible.

Keywords: help desk help desk software support center call tracking problem tracking it support call center call logging crm issue tracking online help desk web based help desk customer relationship management technical support tech support advanced powerful feature rich 100% web based help desk system

Software Planner

Pragmatic Software Co., Inc.

Software Planner helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. Fully web-based and integrated with email.

Keywords: project management project management software project management tools project planning change management help desk help desk software web help desk software software testing configuration management quality management software development software planner project management change management help desk solutions